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Vendor audit: how to share documents without security risks

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The real risk in vendor audits: shared credentials

During an audit, the need to show documents to vendors is a given. Often, to simplify, the mistake is made of creating a generic account or, worse, sharing the credentials of an internal user. This is a huge weakness for corporate security.

I have seen too many companies, even structured ones, rely on approximate methods. The external consultant, the auditor, the vendor who needs to verify a specific procedure: all are given access that, even if temporary, exposes the entire infrastructure to unnecessary risks. This is not just about best practice, but a matter of cybersecurity. Every shared credential multiplies the probabilities of a data breach or unauthorized access.

When it comes to compliance, for example with NIS2, the supply chain is under close scrutiny. The risk is no longer theoretical, but regulated and subject to penalties. You cannot afford to have a weak link precisely where there should be control: third-party access to documents.

Why traditional sharing is inadequate for audits

Traditional document sharing methods present several critical issues, especially in audit contexts where precision and security are fundamental.

  • Email and WeTransfer: They are convenient, but offer no control once the file is sent. The recipient can copy it, forward it, keep it forever. You don't know who else sees it and you cannot revoke access. Links expire, but there's no traceability.

  • Shared folders on public clouds: They require credentials, often with overly broad permissions. The risk is that the auditor accesses non-pertinent documents, or that credentials remain active long after the audit ends.

  • Physical media (USB, printouts): Expensive, slow, difficult to update, and impossible to track. And then, how do you prove that was the last valid version?

These approaches do not respect the fundamental principles of security and traceability required for modern and compliant document management. Every audit should be a controlled process, not a leap in the dark.

The obligation to control vendors: ISO 9001 and NIS2

It's not a choice, but a requirement. ISO 9001:2015 at point 8.4 mandates rigorous control over externally provided processes, products, and services. This includes the need to ensure that vendors comply with certain quality standards. To do this, you need to access their documentation or provide your own for verification.

With the NIS2 directive, the concept of security extends to the entire supply chain. It's not enough to protect your systems; you must also ensure that your vendors do not become a vehicle for cyberattacks. This means that the ways you interact and exchange information with them must also be secured. Sharing credentials is exactly the opposite of what NIS2 requires.

The solution: Audit room and granular permissions for secure sharing

The key is to grant access only to what is needed, only for the necessary time, and to track every single action. This is where platforms like Certiblok® make a difference.

Audit room: a controlled space for inspection

With Certiblok®'s Audit Rooms, you create a virtual space dedicated to the audit. Imagine a room where the auditor can enter, consult only the documents you have selected, without ever leaving it. They have no credentials to your company, no access to your internal systems.

  • You decide which documents or folders to include.

  • You establish who can access and for how long.

  • You can revoke access at any time.

  • All activities (views, downloads) are tracked in the activity LOG.

When the audit is finished, the room closes and access is automatically revoked. Upon closure, a detailed report is generated with the consultant's or inspector's evaluation, and the history remains available for future inspections. This allows you to demonstrate compliance and control flawlessly.

Granular permissions with DRM®

Every document on Certiblok® has its own "identity card" thanks to DRM® (Document Relationship Management). This means you can set very specific permissions: read-only, ability to download, password protection for the most sensitive documents.

If you need to share a single manual or a certificate, you can generate a QR Cube. This is not a QR that points to a static file, but to a dynamic container. The auditor scans the QR, sees the documents you have uploaded, but never has direct access to your archive. If you update the document, whoever scans it will always see the latest official version. The previous version remains archived and tracked.

This system is ideal for sectors such as construction, pharmaceuticals, or manufacturing, where documents (technical sheets, certifications, SDS, manuals) must be constantly updated and verifiable. For example, a chemical company that needs to show Safety Data Sheets (SDS) to an auditor can do so with the certainty that only the most recent versions are consulted and that access is controlled.

Beyond the audit: benefits for collaboration and compliance

Adopting a secure sharing system like Certiblok®'s is not just for audits. It improves collaboration with vendors, partners, and clients, ensuring that everyone has access to correct and updated information, without duplication and without risks.

Think about managing the deadlines for quality certificates or licenses. With DRM®, you receive alerts and notifications, and you can easily demonstrate that every document is valid and up-to-date. The complete traceability of views and shares offers total transparency, fundamental for compliance.

Certiblok®'s decentralized cloud storage, which fragments files into 80 AES-256 encrypted parts and distributes them across 26,000 nodes, eliminates single points of failure and protects against cyberattacks, ensuring operational continuity and maximum security, an increasingly stringent requirement for SMEs.

Stop risking with shared credentials. Protect your company and simplify life for your auditors, ensuring controlled and secure access to documents. The future of document management is in controlled transparency, not indiscriminate openness.

To discover how to improve the management of your vendor audits and the security of your documents, contact us for a demo.

Key takeaways

  • Sharing credentials or using generic accounts for vendor audits introduces significant cybersecurity risks, violating best practices and compliance requirements like NIS2.
  • Traditional document sharing methods (email, public cloud folders, physical media) lack traceability, access control, and revocation capabilities, making them inadequate for sensitive audit processes.
  • Solutions like Certiblok®'s Audit Room and DRM® (Document Relationship Management) offer controlled, time-bound access with granular permissions, ensuring auditors only see necessary documents and all actions are logged.
  • Implementing secure document sharing supports compliance with ISO 9001 (vendor control) and NIS2 (supply chain security), transforming audits into transparent, traceable, and secure processes.

FAQ

What are the main risks of sharing credentials during a vendor audit?
Sharing credentials creates a significant cybersecurity risk, increasing the likelihood of data breaches or unauthorized access to sensitive company information. It also makes it difficult to track who accessed what and when, violating compliance requirements.
How do ISO 9001 and NIS2 influence document sharing during audits?
ISO 9001:2015 requires rigorous control over externally provided processes and services, including verifying vendor documentation. NIS2 extends security requirements to the entire supply chain, making secure and controlled information exchange with vendors mandatory to prevent cyberattacks and ensure compliance.
What is an Audit Room and how does it enhance security?
An Audit Room is a virtual, controlled space dedicated to an audit. It allows you to select specific documents for an auditor to view without giving them access to your internal systems or company credentials. Access can be time-limited and revoked, with all activities fully traceable.
What are granular permissions and how do they work with DRM®?
Granular permissions allow you to set highly specific access levels for each document, such as read-only, download capability, or password protection. Certiblok®'s DRM® (Document Relationship Management) assigns an 'identity card' to each document, enabling these detailed controls and ensuring only authorized users can perform specific actions.
Can Certiblok®'s solution help with updated document versions?
Yes, by generating a QR Cube, auditors always access the latest official version of a document. If you update a document, the QR Cube automatically points to the new version, while previous versions remain archived and traceable, ensuring everyone works with current information.

Text generated with AI assistance and reviewed by a human.